Live Status Service Status — Monitored by Annie
Multi-Agent Partner Support Platform

Meet Annie, your
AI partner support portal

An agentic AI platform for partner and reseller support. Deploy customizable agents with specialized modes, advisor tools, guided workflows, and embeddable widgets.

4
Operational Modes
12+
Advisor Tools
Multi
Agent Registry
Embed
Widget Ready

Why Annie?

Built for MSPs, partners, and resellers who need AI-powered support at scale

🧠

Multi-Agent Registry

Configure and deploy multiple Annie agents, each with its own personality, tools, safety settings, and branding. Manage them all from the admin panel.

🔄

4 Operational Modes

Switch between Technical, Commercial, Compliance, and Marketing modes. Each mode adjusts Annie's behavior, tools, and quick actions to fit the task.

📋

Advisor Panels

Domain-specific tools: backup sizing, GDPR compliance, Entra security, breach notification, RFP generation, battle cards, campaign briefs, and more.

🛠

Guided Workflows

Step-by-step workflow engine for incident response, onboarding, and complex multi-step processes with progress tracking and review stages.

🔍

Knowledge Base & Semantic Search

Integrated with Freshservice KB and vector-based semantic search. Annie finds relevant articles and documentation automatically.

🛡

Safety & Tool Approval

Per-agent safety guardrails with pattern matching, event logging, and human-in-the-loop tool approval for sensitive operations.

💬

Embeddable Chat Widget

Deploy Annie agents as branded chat widgets on partner and reseller websites. Each widget inherits its agent's configuration and branding.

💡

Conversation Memory

Annie remembers context across sessions. Memory generation, injection, and summarization keep conversations coherent over time.

👨‍💻

Expert Escalation

When Annie can't answer, it escalates to human experts with full conversation context. Experts respond via a dedicated interface.

Operational Modes

Annie adapts to your context with four specialized modes

Mode
Active

Technical

Deep technical assistance for backup, cloud storage, security configurations, and infrastructure troubleshooting.

Infrastructure Backup Security Cloud
Mode
Active

Commercial

Sales enablement, pricing guidance, deal support, and competitive intelligence for partner conversations.

Sales Pricing Battle Cards RFP
Mode
Active

Compliance

GDPR, breach notification, compliance scorecards, and regulatory guidance for data protection needs.

GDPR Breach Scorecard Audit
Mode
Active

Marketing

Campaign briefs, content creation, partner marketing materials, and awareness course development.

Campaigns Content Awareness Branding

Advisor Tools

Specialized AI-powered tools for common partner support tasks

💾

Backup Sizing

Calculate optimal backup storage requirements based on environment size, retention policies, and growth projections.

🔒

Entra Security

Assess Microsoft Entra ID security posture and get actionable recommendations for hardening identity infrastructure.

📜

GDPR Advisor

Navigate GDPR requirements with guided assessments and generate compliance documentation for your organization.

Compliance Scorecard

Score your compliance posture across multiple frameworks and identify gaps that need attention.

🚨

Breach Notification

Generate breach notification templates with proper regulatory language and timeline guidance.

📦

Object Storage

Plan object storage architectures with capacity estimation, tiering recommendations, and cost analysis.

📄

RFP Advisor

Draft compelling RFP responses with technical specifications, pricing structures, and differentiators.

Battle Cards

Competitive intelligence at your fingertips. Compare features, pricing, and positioning against competitors.

📣

Campaign Briefs

Generate marketing campaign briefs with target audience analysis, messaging frameworks, and channel strategies.

Quick Start

Connect to Annie's API or embed a widget

Chat API - JavaScript
// Send a message to Annie
const response = await fetch(`${ANNIE_API}/chat`, {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
    'Authorization': 'Bearer YOUR_API_KEY'
  },
  body: JSON.stringify({
    agent: 'partner-support',
    mode: 'technical',
    messages: [
      { role: 'user', content: 'Help me size a backup solution for 50 VMs' }
    ]
  })
});
Embed Widget - HTML
<!-- Embed Annie on your partner site -->
<script
  src="https://preview.annie.2any.cloud/api/widget/bundle"
  data-api-url="https://preview.annie.2any.cloud"
  data-agent-slug="annie-widget">
</script>

<!-- That's it! Annie widget appears
     on your page ready to assist -->